LEADING UX

Maximize your investment in UX at every stage of the project cycle: creating a business case, building a UX team, project planning, estimation, implementation and continuous measurement


Level 3 COURSE DATES

Sydney  
TBA

Melbourne
TBA

Brisbane 
TBA

Canberra 
TBA

 

UX-PM Level 3

Demystify UX - Get informed, trained and certified! Training sessions strike a balance between theory, problem-solving, and case- based reasoning. 

OBJECTIVES

  • Plan and integrate UX activities in the context of a digital strategy across projects and work streams

  • Define UX metrics and KPIs

  • Measure and communicate the impact of UX on operational, financial and brand performance to inform global-level strategies

  • Build UX capability internally or externally

CONTENT

  • Plan and manage projects integrating UX tools and methods

  • Identify UX opportunities and build a business case to realise them

  • Tailor design briefs to requirements, organizational context and product strategy

  • Build a UX team and incorporate UX expertise in project planning

  • Define UX objectives, metrics and performance indicators

  • Immersion and practical application: techniques to define UX business opportunities, evaluating UX experts, defining UX metrics, individual reflection and group discussion

  • A combination of theory, problem-solving exercises and case studies

EXAM NOTE

The certification exam takes place at the end of the second day of training. The certification exam is comprised of multiple choice questions.

WHO SHOULD ATTEND?

UX-PM Level 2 certified professionals

-or-

Product owners, interactive marketing managers, project managers, IT professionals with 5-10 years of experience in the development of digital projects. 


COURSE COSTS

Regular fee $2100 (ex GST).  Please call for group discounts.

2 Day Course.

REGISTRATION

Contact us below for early registration or to learn more about User Experience Certificated Training (UX-PM).