Integrate UX tools and methods to optimise quality and efficiency at each stage of a digital project
Level 2 COURSE DATES
UX-PM Level 2
Demystify UX - Get informed, trained and certified! Training sessions strike a balance between theory, problem-solving, and case-based reasoning.
Integrate user experience into a project to fulfil business objectives and market demands
Optimise quality and effectiveness of a product or service experience by incorporating the principles of user-centred design
Plan for incorporating UX methods at each stage of a digital project
Prepare practical materials: toolkits and checklists for managing UX activities
Understand the User Centred Design (UCD) lifecycle and how to incorporate it into IT development
Incorporate business objectives and vision into a UX strategy
Connect UX strategy and design requirements to product strategy
Service design and product design and how UCD fits with both
Identify user needs through qualitative and quantitative user research
Translate UX strategy and user needs into design requirement through prototyping
Evaluate and test design solutions, locally and internationally
A combination of theory, problem-solving exercises and case studies
The certification exam takes place at the end of the second day of training. The certification exam is comprised of multiple choice questions.
WHO SHOULD ATTEND?
UX-PM Level 1 certified professionals
IT decision makers including product owners, digital marketing managers, project managers, IT professionals with 2 - 4 years experience in digital project management.